Level 01 · Foundation
1 monthUSD1,169
+ 8.25% tax
- Account opening and setup
- User invitations
- Webmail
- Live chat
- Calendars
- Roles and permissions
- Sales funnel (journey)
- Sales intelligence
Services · Growth Architecture
Every area of your operation, in one system.
Communications, CRM, artificial intelligence and teams. Start with one need and add the rest as your operation requires; everything stays connected.
Published pricingService EN / ESSupport under contract
One operation
Four connected layers
Select oneFour connected layers
01 · Connectivity
No conversation gets lost.
Telephony, messaging, email and Contact Center activity is logged and assigned inside the same operation.
One operation · four layers
Hire only what you need.
Four areas handled by the same team. The architecture grows with your business without forcing you to replace everything at once.
01
Connect
We unify calls, messages, email, internet and mobility.
02
Automate
We organize CRM, processes, follow-up, integrations and data.
03
Augment
AI agents handle conversations and execute repetitive tasks with context.
04
Adopt
We train, support and provide talent when needed.
⌁01 · Connectivity & communications
Every conversation, in the right place.
Every call, message and email lands in the same place, is logged on the customer record and routed to the right person.
What changesNo conversation gets lost between personal phones and separate inboxes.
Capabilities
☎Cloud telephonyCall → CRM → ownerConnected
◉WhatsApp & messagesCentralized conversationLive
◎Contact CenterQueues · dialer · metricsActive
✉Email & calendarActivity linked to the customerSync
◫02 · CRM & Revenue Operations
The sales journey, visible from end to end.
We design the full journey: where every lead comes from, who handles it, what stage it is in and how long it takes to close.
What changesLeadership sees the real pipeline and the team knows what to do every day.
Capabilities
01New leadForm · ad · callIntake
02Automatic assignmentOwner + task + SLARobot
03Follow-upMessages · calls · approvalsProcess
04Executive dashboardPipeline · velocity · conversionBI
✦03 · AI Agents
Agents that answer, qualify and follow up.
They work in English and Spanish, around the clock, and log everything for your team.
What changesYour team spends its time closing, not answering the same questions every day.
Capabilities
Front-desk agent · online
“Understood. I’ll book thirty minutes with a specialist and log the summary in the CRM.”
✦Understands contextAsks · qualifies · checks dataAI
↻Executes the next stepBooking · follow-up · escalationAction
✓Logs the resultCRM · notes · task · ownerDone
◎04 · Teams & adoption
Technology works when the team uses it.
We train by role, stay with you after launch and, when needed, provide the people.
What changesThe investment turns into daily use, not a forgotten license.
Capabilities
SalesCRM · follow-up
OperationsProcesses · control
ManagementDashboards · BI
01Role-based trainingThe team learns only what it needs to useAdoption
02Support with SLADirect channel + response timeSupport
03Business reviewWe measure results and tune the systemImprovement
Implementation levels
Clear pricing and timelines from the start.
Each level includes one full month of setup and adjustment for every month of duration. Choose your starting point or ask for the full implementation.
Where is your operation today?
Level 02 · Automation
2 monthsUSD2,209
+ 8.25% tax
- Everything in Level 01, plus:
- Robotic process automation (RPA)
- Tunnels between pipelines
Level 03 · Advanced
3 monthsUSD2,986
+ 8.25% tax
- BI dashboards
- Integrations with external connectors
- E-signature
- Telephony, SMS and WhatsApp
- SIP trunks
EGC+ Pack · Full implementation
4 monthsUSD5,186
+ 8.25% tax
Levels 01, 02 and 03 in a single project, with an extra month of adjustment so your team operates with confidence.
- Base setup, users and permissions
- Webmail, chat and calendars
- Sales funnel and intelligence
- RPA and pipeline tunnels
- BI dashboards and e-signature
- Telephony, SMS, WhatsApp and SIP
Level 05 · Development
5 monthsCustom
Quoted by scope
- AI voice analysis and scripts
- Online and resource booking
- REST API and custom integrations
- On-premise and cloud installations
- E-signature for HR
- Consulting and custom training
Cloud editionLevels 01 to 03 and the EGC+ Pack apply to the cloud edition.
Provider costsNot included: SIP connector, number rental, messaging or minutes.
Integrations and programmingPriced separately based on complexity.
A full month of serviceEach month includes ongoing setup and adjustments.
Technical support memberships
Support with a name, a face and a clock.
Available for every edition of the platform, in the cloud or on-premise. An assigned team that already knows your system.
BasicBoost
$909 / year
Response: 6 hours · up to 100 cloud users
- Customer Success Manager
- Account Manager
- Training session
- Support contract
- Scoping meeting
- Business review
ProActivePro
$1,299 / year
Response: 4 hours · up to 100 cloud / 50 on-premise
- Customer Success Manager
- Account Manager
- Training session
- Support contract
- Scoping meeting
- 6-month check-up
AdvancedElite
$1,949 / year
Response: 2 hours · up to 250 cloud / 50 on-premise
- Customer Success Manager
- Account Manager
- Training session
- Support contract
- Scoping meeting
- Quarterly Business Review
- Executive Business Review
*Response times apply during business hours, Monday to Friday, 8:00 am to 6:00 pm Eastern Time.
Client cases
Results from real implementations.
Companies across industries that moved from scattered tools to a connected operation.
Ensurity Group
An insurance advisory firm with 25 years in the market. It moved from spreadsheets with no version control to a centralized CRM.
From scattered spreadsheets to a visual pipeline, with real-time reporting and automated renewals.
Wind and solar park builder
Unified CRM, tasks, proposals and client approvals on one platform.
60%less operational friction
+25%margin per project
3xclient retention
Passenger and cargo airline
Centralized customer service and social media inside one CRM, with teams in two countries.
30team members on one platform
4channels unified
Corporate accessories brand
Replaced order tracking by text message with a unified pipeline and real-time dashboards.
Fewer errors, visibility into the sales process and inactive customers recovered through WhatsApp.
Under confidentiality agreements, most of our clients are not named. These results come from real EG Connects implementations and are shared with each client’s authorization.
FAQ
Before you start.
What leadership teams usually ask when evaluating an implementation.
Do the prices include software licenses?
No. The levels cover the implementation service. Licenses are quoted separately based on the number of users and the edition; as a partner, we handle the purchase and renewals for you.
What additional costs should I plan for?
Telephony and messaging provider costs (SIP connector, number rental, messages and minutes) and custom integrations or programming, which are quoted by complexity. Everything is presented in writing before we start.
I already have a CRM. Can you migrate my data?
Yes. We migrate contacts, companies, deals and history from spreadsheets or other systems, and validate the data with your team before launch.
Do you work with the self-hosted edition?
Levels 01 to 03 and the EGC+ Pack apply to the cloud edition. For on-premise installations we offer Level 05 development and the ProActivePro and AdvancedElite memberships.
What happens when the implementation ends?
You can continue with a support membership, with an assigned team and contracted response times, so the system keeps evolving with your operation.